Metro Fax Review
Out of all the services I’ve seen, MetroFax has the slickest and most stylish website out of the bunch and the service itself is just as good. MetroFax has numbers in about 200 different area codes, they also offer toll free numbers for the US and Canada.
| Internet Fax Provider | Metro Fax |
|---|---|
| Type of Package | Personal |
| Monthly Fee | $12.95 |
| Hidden Fees | No |
| Start up Fee | $9.95 |
| Toll Free | $2 extra per month per line |
| 866, 877 or 888 Numbers | Fax number provided |
| Free Trial | 30 day trial period |
| Users Included in Plan | 1 |
| Number of Incoming Pages Included | 1000 Total Combined |
| Number of Outgoing Pages Included | Combined in the Incoming Pages |
| Online Fax Storage Period | 30 Days |
| Customer Support | Monday - Friday from 11-8 EST |
| Premium Upgrades | No |
| Corporate Packages | Yes |
| Faxes via email | Yes |
| Cost of Incoming Overage Pages | $0.03 |
| Cost of Outgoing Overage Pages | $0.03 |
on September 11th, 2008 at 8:29 am
Based on the above review, Internet Fax Review gives MetroFax the following score.
on May 9th, 2009 at 3:49 pm
Posted on behalf of a MetroFax customer named Tony McCoy from Washington:
“I signed up for the trial with MetroFax and found it to be a great asset to my company. I decided to purchase a year subscription with MetroFax and have been using it daily. I have had no issue with support and all of my faxes both sent and received were sent and received perfectly. I get fax confirmations sent directly to my email and the best part is – it is totally paperless! I keep track of my faxes through my email so they are easily accessible if I need them.”
on July 27th, 2009 at 10:29 pm
I’m the IT director of our company, and I effectively replaced our traditional fax machine functionality with MetroFax after utilizing the reviews on this website.
The decision has been great, and we’ve been using between 50 and 60 fax lines through MetroFax for many months now. The service and support is responsive, and the fax features provided are adequate enough for our needs, even if some other providers offer more. Best of all, MetroFax was the only real solution that offered an economical price for us as high-volume fax users. As to reliability, few users have reported any problems, and there was only one day where for about half the day the service was offline.
Tip: Make sure to use the computer downloads (fax printer, Outlook fax button, and Office fax support) to give yourself even more power and flexibility with the service.
on August 20th, 2009 at 9:29 pm
Hands down best value for high usage of faxes on a daily basis. It is simple to use and a great asset to my business.
on August 21st, 2009 at 7:27 pm
Superior to any old aged fax machine – no better way to go! I love this method of faxing – it is clean and easy and saves paper and ink.
on October 26th, 2009 at 12:02 am
Great service – the only things I would change would be the amount of time you can keep your faxes saved on your email and the number of users allowed for the smallest package. It is pretty good though for the price so I can’t really complain.
on December 23rd, 2009 at 11:38 pm
The price is a little higher than other companies but you get a lot of included faxes and if you go over, the overage cost is only three cents per page. I did the free trial and decided to purchase a yearly membership as I was satisfied with what I received.
on January 1st, 2010 at 1:04 am
All good so far – using free trial.